. Family (Children & Couples)      . Individual Counselling      . Midlife & Positive Ageing Support

Family and individual counsellor with accredited mental health social worker status

• Family       • Individuals       • Navigating Midlife and Positive Ageing


Referral Pathways and Rates

Individual Counselling

Lisa is able to provide a Medicare Rebate to eligible clients who visit their GP and obtain a Mental Health Plan and Referral Letter prior to attending their first counselling appointment.   The referral letter must be addressed as follows:

                                                            Ms Lisa Pola

                                                     Mental Health Social Worker

                                                     Lisa Pola Counselling

                                                     205 View Street,

                                                     BENDIGO    3550

Please bring your Mental Health Plan and GP referral letter to your first appointment.  Payments can be made via electronic banking or cash.   


A more convenient method of payment is available via the HealthKit Online Case Management Program.   You will need to provide Lisa Pola Counselling with your credit card and bank account details. This will facilitate overnight  electronic payments of both counselling fee and medicare rebate.  


          No need to visit your local Medicare Office and wait in line!!!!!!



$100.00 per session   Medicare rebate:  $74.80.    

Final cost to clients with a Mental Health Plan:  $25.20 per session.   Sessions can be scheduled weekly, fortnightly or as required.  As mentioned above electronic payments can be processed overnight if you provide Lisa Pola Counselling with your credit card and bank account details.   No need to visit your local Medicare Office and your Medicare rebate will be deposited back into your account asap.  

As of October 2014 the current arrangements with Medicare limit the number of sessions available to 6. It is possible to request that your GP approve a further 4 sessions.  Therefore the total number of sessions available through Medicare per calendar year is 10.  This is important for you to consider in terms of your overall access to counselling. 

If you believe that you may need further sessions you will be required to pay for these independently.  

Lisa Pola Counselling offers a limited number of bulk billing sessions.  You are welcome to contact Lisa to discuss.

Family and Couple Counselling:


$120 per session for up to three participants

$150 per session for four plus participants

(Please note that family and couple counselling sessions do not attract a medicare rebate).  Payment plans across several weeks can be negotiated.  

Cancellation Policy

Appointments cancelled on the day or non-attendance without notice will incur a fee of $50.

Appointments with one day's  notification will be charged $30.  

Appointments with more than 48 hours notification do not incur a fee.  

Please advise Lisa Pola Counselling of any extenuating circumstances.

Medicare does not reimburse for missed appointments. 

***Skype sessions may be available to clients who are occasionally not able to attend their regular session.  Please note that skype sessions do not attract a medicare rebate.